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File It Right

Professional Business Solutions

Refund Policy

We take pride in delivering accurate, reliable, and professional GST, taxation, and compliance services. Your satisfaction is our priority; if something falls short, we’ll work with you to make it right.

Commitment to Resolution

If at any stage you are not satisfied with our work, contact us immediately. We will attempt to resolve the issue, provide a suitable credit adjustment for future services, or process a refund where applicable under this policy.

Not Satisfied? Let Us Know!

If the delivered service does not meet expectations, please write to us using the same email ID through which the payment was made. Our support team will escalate your concern to the professional handling your case for prompt resolution.

Note: While we address delays or issues on our end, we do not control: (a) delays or rejections by Government departments (GST, MCA, Income Tax, Trademark Registry, etc.), (b) errors or incomplete details provided by the client, and (c) downtime or technical failures of Government platforms.

30‑Day Refund Policy

  • You may request a refund within 30 days of making the payment.
  • Once access to our platform, portal, or professional services is provided, File it Right will be deemed to have fulfilled its service obligation.
  • Eligible refunds are subject to a 20% cancellation charge (administrative, professional, and processing costs).

Change of Service

You may switch the purchased service to another service offered by File it Right within 7 days of payment.

Requesting a Refund

  1. Email support@fileitright.in with your transaction details and reason for refund.
  2. Our team will review and process your request within 3–5 weeks after receiving all required information.

Penalties or Tax Payments

Once a service is delivered, accuracy of data and timely submission of documents rests with the client. File it Right is not liable for penalties, interest, or late fees; any tax, duty, or fee payable; or costs arising from incomplete or incorrect client information.

Factors Beyond Our Control

  • Rejections by Government authorities for legal/technical reasons.
  • Delays due to Government backlogs or downtime of official portals (GST, MCA, Income Tax, etc.).
  • Issues caused by third‑party associates or agencies not employed by File it Right.

Refunds cannot be claimed on these grounds.

Force Majeure

We are not responsible for delays or interruptions caused by events beyond our control, including natural calamities, pandemics, strikes, lockouts, government actions, changes in law, war, or terrorism. In such cases, we are not liable for delay or inability to fulfill service obligations.

Last Updated: 9/9/2025